What are the delivery options available for cakes, flowers, and gifts?
We offer same-day delivery and next-day delivery for cakes, flowers, and gifts. Customers can choose the delivery time slot during checkout.
2. Can I place an order for delivery to a different city or country?
Yes, we provide delivery services to different cities and countries. Please contact us for more information on international delivery.
3. How can I track my delivery?
After placing the order, you will receive a tracking number via email. You can use this number to track the delivery status on our website.
4. What happens if the recipient is not available at the time of delivery?
Our delivery agent will contact the recipient to schedule a convenient time for delivery. If the recipient is not reachable, the delivery agent will leave a note at the address and attempt redelivery the next day.
5. Can I make changes to my order after it has been placed?
Yes, you can make changes to your order as long as it has not been dispatched for delivery. Please contact our customer service team for assistance.
6. What is your policy on returns and refunds?
We take great care in delivering fresh and high-quality cakes, flowers, and gifts. However, if you are not satisfied with the product, please contact us within 24 hours of delivery, and we will make every effort to resolve the issue.
7. How can I place an order on your website?
You can place an order by selecting the product you want to purchase, choosing the delivery date and time, and providing the recipient's address. You can make the payment through our secure payment gateway.
8. Can I include a personal message with my gift?
Yes, you can include a personal message with your gift. There will be a section to add your message during the checkout process.
9. Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions from time to time. You can visit for our newsletter to stay updated on the latest offers.
10. What happens if the cake arrives damaged?
We take great care in packaging our cakes to ensure they arrive in perfect condition. However, if the cake arrives damaged, please contact us within 24 hours of delivery, and we will make every effort to resolve the issue.
11. Can I request a custom cake design?
Yes, we offer custom cake designs. Please contact our customer service team to discuss your requirements.
12. What payment methods do you accept?
We accept payment through major credit cards, UPI, debit cards, and online payment gateways.
13. Is it safe to enter my payment information on your website?
Yes, our website uses secure SSL encryption to protect your personal and financial information during the checkout process.